What is the estimated time of arrival (ETA) ?
Estimated time of arrival (ETA) is a widely used term for fleet management. It can be defined as the certain time a vehicle will arrive at the designated place. This term interprets the time remaining for certain deliveries, services and shipment details. Supply chain and logistics use this term to inform the client or recipient about the estimated date and time when a cargo or shipment will arrive.
What are the uses of ETA?
- To forecast delivery time estimates
- Emergency vehicles use ETA to provide estimated time to reach a required destination
- To find available hours of service
- It takes timely measures to delays and calamities
- Provides valuable insights for fleet managers
How to calculate estimated time of arrival (ETA)?
The calculation of ETA is a simple task provided that the company has sufficient resources. Typically it calculates the speed of the distance or the optimal time to reach the distance. Next the remaining distance is divided by the measured speed. Thus, it comes out with an approximate time of arrival. A simple spreadsheet is fairly enough to measure estimated time of arrival (ETA). If the drivers have a centralized system to update their data from time to time, fleet managers will have the hassle of estimating the time of arrival. A fleet tracking software like CloudApper Fleet can be very convenient for this purpose.
Top Five Importance’s of ETAs
Improved Customer Satisfaction
Customers feel more confident to work with your company when you provide them with an estimated time of arrival (ETA). If you are running a supply chain or logistics, it is very crucial for your business. The buyers will not use your service if delivery time is unsatisfactory. Fleet management application is a customer-centric strategy that leads to the best performance of your fleets by providing imperative insights like estimated time of arrival.
Transportation services need to maintain accuracy for their delivery success. The customers are eager to know when they will receive their expected product. Some products are time-sensitive. Fleet managers need to make sure that the drivers are guided according to the requirements of the product. However, it is difficult to communicate with each driver individually when you have a large fleet. Fleet management software can streamline this communication for you. It will ensure maximum shipment accuracy.
There are many factors that can cause delayed shipments or deliveries. No matter what the reason is, delayed shipment is not a good sign for any business. Customers need to be notified in advance if there is any possibility of delay. CloudApper Fleet comes with an alert and notification feature. The app is able to send push notifications to drivers and overall users during unavoidable delays.
Estimated time of arrival can improve drivers performances. They will be conscious about their work provided that they have an exact time requirement to follow. They will also be more satisfied when they receive performance bonuses. Overall, it will increase driver’s retention.
Fleet managers have different KPIs to follow. They can ensure maximum effectiveness of the vehicles and meet their KPIs. Developing indicators that involve delivery time management and task completion, will allow managers to track their productivity level.
CloudApper Fleet Facilitating ETAs
Fleet tracking software can be the easiest way to optimize ETAs. That is where CloudApper comes in. CloudApper fleet management application connects drivers and management on smartphones. The platform can keep records of delivery time, driver’s location, departure time and optimal travel time. Additionally, you can integrate with third party APIs for real time GPS tracking. If you wish to learn more about CloudApper Fleet, click to watch a demo.