From the people who ring up our groceries to the people who fill our plates to the people who make the items we use every day, frontline staff are the lifeblood of many companies. Still, it’s not always easy to win over these key team members. Retail, hospitality, and manufacturing are afflicted by high turnover, poor morale, and a lack of commitment to business objectives.
Imagine, though, if you could find a method to give your frontline employees more agency, increase their enthusiasm, and release their latent abilities. CloudApper hrPad and UKG Pro work together to make this possible.
Challenges and Pain Points
- Frontline Disconnection: 56% of frontline workers don’t feel like they’re contributing to the bigger picture at their firm (SHRM, 2023).Their feelings of being invisible and unheard are common in traditional HR systems.
- Communication Gaps: Ineffective communication from management is reported by 42% of frontline staff (Gartner, 2023) in a study.As a result, people become more perplexed, frustrated, and less invested.
- Paperwork Burden: Frontline employees frequently have to wade through piles of paperwork related to schedules, leave requests, and expense reports, which takes up a lot of their time and energy.
CloudApper hrPad + UKG Pro: A Match Made in Engagement Heaven
Together, they tackle these problems head-on and revolutionize the frontline experience:
- Empowering Self-Service: With the help of CloudApper hrPad, frontline workers can easily manage their schedules, request time off, and monitor their own timekeeping from the convenience of their mobile devices.As a result, employees feel more invested in their work and less reliant on HR departments.
- Real-Time Insights: Quick and easy access to up-to-date, relevant data is guaranteed by the seamless interaction with UKG Pro data.With up-to-the-minute data on attendance, engagement, and performance, managers can provide employees the help they need in a more personalized way.
- Personalized Feedback: CloudApper hrPad’s AI capabilities recommend personalized training paths and offer instant performance feedback, helping frontline employees grow and excel in their roles.
- Streamlined Communication: The messaging and notification capabilities of CloudApper hrPad make two-way conversation a snap.A feeling of community and open communication may be fostered when HR personnel make it easy for frontline employees to get corporate updates, policy changes, and key announcements.
- Reduced Paperwork: Paperwork is a thing of the past!With CloudApper hrPad, HR departments and workers alike can say goodbye to time-consuming manual processes like expense reports and leave requests.
The Results You Crave
- Reduced Turnover: Gallup (2023) found that companies whose employees were actively involved in their work had a 21% lower turnover rate.When frontline workers are happy, they tend to stay.
- Increased Productivity: Gallup (2023) found that engaged employees were 21% more productive.Beneficial for your bottom line and your employees alike.
- Improved Customer Satisfaction: Content customers are the result of content employees.Everyone benefits from a more positive experience when frontline workers are appreciated and encouraged.
- Data-Driven Decision Making: Human resources personnel are able to make better decisions that affect frontline engagement because to the combination of UKG Pro’s strong data and CloudApper hrPad’s AI analytics.
You are investing in your frontline personnel when you purchase CloudApper hrPad with UKG Pro. When you give people the freedom to do what they’re best at, you boost morale on the job, increase productivity, and benefit the company as a whole.
Are you prepared to release your frontline heroes’ full potential? To learn more about how CloudApper hrPad’s UKG Pro integration may transform your business, contact them now.