Access to a variety of Infor Lawson applications, such as those dealing with human resources, financial management, and supply chain management, can be gained through the use of an interface known as the Lawson Portal, which is based on the web. When users attempt to access the Lawson Portal using a web browser that is not supported, they may on occasion get an error notice that reads “Lawson Portal Does Not Support This Browser.” In this post, we will investigate the factors that led to the occurrence of this issue and present solutions to correct it.
Reasons for the occurrence of the error “Lawson Portal Does Not Support This Browser”
Version of an Unsupported Web Browser: Because the Lawson Portal was developed to function with particular web browsers, if you use a version of the browser that is not supported, you may receive the error message “Lawson Portal Does Not Support This Browser.” It’s possible, for instance, that older versions of Internet Explorer, Safari, or Firefox will prevent the gateway from functioning properly.
Web Browser That Is Not Supported: The Lawson Portal might not be compatible with all web browsers; if you use a browser that is not supported, you will receive the error message “Lawson Portal Does Not Support This Browser.” There is a possibility that the portal will not operate properly with some mobile browsers, such as Chrome for iOS and Safari for Android.
Security Settings: It’s possible that the Lawson Portal won’t load due to the security settings you have in your web browser. For instance, if the security settings of the browser are adjusted to a high level, it may prevent the user from accessing some aspects of the site.
Plugins from Other Parties: Plugins from third parties, such as ad blockers, have the potential to interfere with the functionality of the Lawson Portal, which results in the error message “Lawson Portal Does Not Support This Browser.”
Fixing the error “Lawson Portal Does Not Support This Browser” involves the following steps:
Verify the Compatibility of Your Browser: The first thing you need to do in order to resolve the “Lawson Portal Does Not Support This Browser” error is to determine whether or not the web browser that is currently being used is one that is supported by the Lawson Portal. Users should consult the documentation that comes packaged with the Infor Lawson Portal to obtain a list of compatible browsers and the versions of those browsers.
Update the Browser Version: Users should ensure that they are using the most recent version of their browsers and should upgrade their browsers if they are using an older version. It may be possible to fix compatibility difficulties with the Lawson Portal by updating the version of your browser.
Adjust the Browser Security Settings: Users should switch to a supported web browser if the web browser that is currently being used is not supported by the Lawson Portal. The documentation for the Infor Lawson Portal includes a list of supported browsers along with the versions of those browsers.
Disable Third-Party Plugins: Users should adjust the browser’s security settings to allow the Lawson Portal to load correctly. This is especially important if the user’s browser security settings are already set to a high level. Users have the ability to inspect the browser’s security settings and make necessary adjustments.
Disable any Third-Party Plugins: Third-party plugins, such as ad blockers, may cause the Lawson Portal’s functioning to become impaired if they are enabled. After users have disabled any third-party plugins and extensions, they should attempt to access the Lawson Portal once more.
Remove Cache in Browser: If you’re having problems with the Lawson Portal, you may find that clearing the cache in your browser helps. Users must first ensure that their web browser’s cache and cookies have been cleared before attempting to re-access the Lawson Portal.
Conclusion:
Users who attempt to use the Lawson Portal while utilizing an unsupported browser or an outdated version of their browser frequently run into the problem of receiving the error message “Lawson Portal Does Not Support This Browser.” However, this problem can be fixed by checking the compatibility of the browser, updating the browser version, using a web browser that is supported, modifying the security settings of the browser, removing third-party plugins, and deleting the cache of the browser. Users will be able to access the Lawson Portal without running into any errors and make use of its features to manage the many activities of their business if they follow the instructions outlined in this article.